All Systems Operational

Uptime over the past 90 days. View historical uptime.
DATA IN Operational
90 days ago
100.0 % uptime
Today
CSG S1 01 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 02 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S5 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
PROFILING Operational
90 days ago
100.0 % uptime
Today
CSG S1 01 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 02 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S5 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
JOURNEY ORCHESTRATION Operational
90 days ago
100.0 % uptime
Today
CSG S1 01 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 02 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S5 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
COMMUNICATIONS Operational
90 days ago
100.0 % uptime
Today
CX Channels - SMS - Omaha Data Center 1 Operational
90 days ago
100.0 % uptime
Today
CX Channels - SMS - Omaha Data Center 2 Operational
90 days ago
100.0 % uptime
Today
CX Channels - SMS - Azure East US Operational
90 days ago
100.0 % uptime
Today
CX Channels - SMS - Azure West US Operational
90 days ago
100.0 % uptime
Today
CX Channels - MMS - Omaha Data Center 1 Operational
90 days ago
100.0 % uptime
Today
CX Channels - MMS - Omaha Data Center 2 Operational
90 days ago
100.0 % uptime
Today
CX Channels - MMS - Azure East US Operational
90 days ago
100.0 % uptime
Today
CX Channels - MMS - Azure West US Operational
90 days ago
100.0 % uptime
Today
CX Channels - Voice - Omaha Data Center 1 Operational
90 days ago
100.0 % uptime
Today
CX Channels - Voice - Omaha Data Center 2 Operational
90 days ago
100.0 % uptime
Today
CX Channels - Voice - Azure East US Operational
90 days ago
100.0 % uptime
Today
CX Channels - Voice - Azure West US Operational
90 days ago
100.0 % uptime
Today
CX Channels - RCS - Omaha Data Center 1 Operational
90 days ago
100.0 % uptime
Today
CX Channels - RCS - Omaha Data Center 2 Operational
90 days ago
100.0 % uptime
Today
CX Channels - RCS - Azure East US Operational
90 days ago
100.0 % uptime
Today
CX Channels - RCS - Azure West US Operational
90 days ago
100.0 % uptime
Today
CX Channels - Email - AWS US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CX Channels - Email - AWS EU Central (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CX Channels - Email - Omaha Data Center 1 Operational
90 days ago
100.0 % uptime
Today
ANALYTICS Operational
90 days ago
100.0 % uptime
Today
CSG S1 01 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 02 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S5 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
DATA OUT Operational
90 days ago
100.0 % uptime
Today
CSG S1 01 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 02 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - Europe (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
CSG S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
CSG S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S2 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S3 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S4 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S5 - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
KW S1 - US West (Oregon) Operational
90 days ago
100.0 % uptime
Today
PREMIUM EXPERIENCE APPLICATIONS Operational
90 days ago
100.0 % uptime
Today
Batch Commuincations Engine - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Bill Explainer Microsite API - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Bill Explainer Studio - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Payment Reminder Microsite API - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Payment Reminder Studio - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Xponent Communications Control - US East (N. Virginia) Operational
90 days ago
100.0 % uptime
Today
Xponent Communications Control - AWS EU Central (Frankfurt) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 1, 2026
Xponent Voice & Messaging - Network OS Upgrade Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
May 1, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 12:19 UTC
Scheduled - Network Services will upgrade the firewall pairs to the new version.
Config Changes:
1-DNS failover
2 – ODC carrier override
3 - Disable OB calling.
Apr 20, 12:57 UTC
Apr 30, 2026
Xponent Voice & Messaging - Storage Array Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
Apr 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 12:18 UTC
Scheduled - Purity code upgrades are done online with no anticipated impact. Since it uses a dual-controller architecture, only one controller will be upgraded at a time.

Config Changes:
1-DNS failover
2 - Disable OB calling.
Apr 20, 12:49 UTC
Apr 29, 2026
Xponent Voice & Messaging - DNE Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
Apr 29, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 03:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 11:45 UTC
Scheduled - DNE intends to conduct internal router replacement maintenance within its network.

Config Changes:
1.ODC Carrier Overrides
2.Site Emergency
3.Disable Carriers
Apr 20, 12:41 UTC
Xponent Voice & Messaging - Network Router Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
Apr 29, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 04:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 12:17 UTC
Scheduled - These routers are going to end of life soon and hence we are migrating the configuration
Config Changes:
1.ODC Carrier Overrides
2.Site Emergency
3.Disable Carriers
Apr 29, 04:00 UTC
Xponent Voice & Messaging - Network OS Upgrade Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
Apr 29, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 04:00 UTC
Scheduled - Network Services will upgrade the firewall pairs to the new version
Apr 20, 12:44 UTC
Apr 28, 2026

No incidents reported.

Apr 27, 2026
Xponent Voice & Messaging - Storage Array Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
Apr 27, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 04:00 UTC
Scheduled - Purity code upgrades are done online with no anticipated impact. Since it uses a dual-controller architecture, only one controller will be upgraded at a time.

Config Changes:
1-DNS failover
2 - Disable OB calling.
Apr 20, 12:37 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Xponent Voice & Messaging - Storage Array Maintenance (Voice/OD2)
Completed - The scheduled maintenance has been completed.
Apr 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:00 UTC
Scheduled - Purity code upgrades are done online with no anticipated impact. Since it uses a dual-controller architecture, only one controller will be upgraded at a time.
Config Changes:
1-DNS failover
2 - Disable OB calling.
Apr 20, 12:30 UTC
Xponent Voice & Messaging - Network Internet Router Maintenance (Voice/OD2)
Completed - The scheduled maintenance has been completed.
Apr 24, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:01 UTC
Scheduled - Network Services will Replace Internet Routers with new Equipment. Migrate connectivity services to new internet routers in OD2.
Config Changes:
1-DNS failover
Apr 20, 12:34 UTC
Apr 23, 2026
Xponent Voice & Messaging - BigIP Maintenance (Voice/OD2)
Completed - The scheduled maintenance has been completed.
Apr 23, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 04:01 UTC
Scheduled - OE will be renewing certificates hosted on BIGIP that are set to expire in May 2026
Apr 20, 12:27 UTC
Xponent Voice & Messaging - BigIP Maintenance (Voice/CTE)
Completed - The scheduled maintenance has been completed.
Apr 23, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 02:00 UTC
Scheduled - OE will be renewing certificates hosted on BIGIP that are set to expire in May 2026;
Apr 20, 12:24 UTC
Apr 22, 2026
Xponent Voice & Messaging - Network OS Upgrade Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
Apr 22, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 04:00 UTC
Scheduled - Network Services will upgrade the firewall pairs to the new version as the current train of is becoming EOS and will lose future support.
Apr 20, 12:17 UTC
Apr 21, 2026
Xponent Voice & Messaging - Storage Array Maintenance (Voice/OD2)
Completed - The scheduled maintenance has been completed.
Apr 21, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 04:00 UTC
Scheduled - Purity code upgrades are done online with no anticipated impact. Since it uses a dual-controller architecture, only one controller will be upgraded at a time.
Config Changes:
1 - DNS failover
2 - Disable OB calling.
Apr 17, 13:58 UTC
Xponent Voice & Messaging - BigIP Maintenance (Voice/ODC)
Completed - The scheduled maintenance has been completed.
Apr 21, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 04:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 17, 14:33 UTC
Scheduled - OE will be Disabling Auto Discovery setting and deploy manual virtual server entries for all virtual servers in common-shared.
Config change:
1- DNS failover
Apr 17, 14:04 UTC
Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

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