Planned Date Start: June 10, 2026, 05:30 UTC End: June 10, 2026, 08:30 UTC
Summary: Xponent will undergo planned maintenance to apply hotfix version 26.2.3 in the Europe (Frankfurt) region.
This hotfix is focused on backend stability improvements, including large payload handling and overall system resilience. There are no functional customer-facing feature changes. Detailed release notes in Document360 are not expected for this release.
As part of these stability improvements, the Visual Test Console will no longer display outputs that exceed the supported size limit. In such cases, the UI will display a message indicating that the output is too large to display. This change helps prevent UI instability caused by large payloads and supports more consistent behaviour during graph testing.
All upgrades will be performed on a rolling basis during the maintenance window.
There will be no downtime, and all services will remain fully operational during this maintenance window. Customers may notice minor interruptions while individual stacks restart. No action is required.
Next Steps: As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.
If you notice any unexpected behaviour, please contact CSG's Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted Jun 09, 2026 - 12:58 UTC
This scheduled maintenance affects: JOURNEY ORCHESTRATION (CSG S1 01 - Europe (Frankfurt), CSG S2 - Europe (Frankfurt)).