We will be undergoing scheduled maintenance during this time.
Posted May 08, 2026 - 11:29 UTC
Scheduled
Planned Date: Start: UTC End: UTC
Summary: CSG Xponent Voice and Messaging applications will undergo scheduled maintenance, which will impact components "Voice/Prod/ODC". During this activity, Purity code upgrades are done online with no anticipated impact. Since it uses a dual-controller architecture, only one controller will be upgraded at a time
Next Steps: As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.
If you notice any unexpected behavior, please contact CSG’s Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted May 08, 2026 - 11:21 UTC
This scheduled maintenance affects: COMMUNICATIONS (CX Channels - Voice - Omaha Data Center 2).