Xponent Communications Control PROD Release 26.2.1 – US & EU

Scheduled for Apr 1, 13:00 - 22:00 UTC

Scheduled

Planned Date:
Start: 04-01-2026, 13:00 UTC
End: 04-01-2026, 22:00 UTC

Summary:
We will be deploying updates to Xponent Communications Control as part of the 26.2.1 rollout. This update introduces update to max characters in SMS templates, thumbnail when hovering over RCS templates, and various bug fixes.

Next Steps:
As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.

If you notice any unexpected behavior, please contact CSG’s Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.

Posted Mar 30, 2026 - 14:02 UTC

This scheduled maintenance affects: PREMIUM EXPERIENCE APPLICATIONS (Xponent Communications Control - US East (N. Virginia)).