Xponent Voice & Messaging PROD Storage Maintenance (Voice/ODC)

Scheduled for May 4, 05:00 - 10:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted May 01, 2026 - 12:46 UTC

Scheduled

Planned Date:
Start: April 4,2026 05:00 UTC
End: April 4,2026, 10:00 UTC

Summary:
CSG Xponent Voice and Messaging applications will undergo scheduled maintenance, which will impact components Voice/Prod/ODC. During this activity, Purity upgrades keep our storage arrays up to date on security vulnerabilities, bug fixes, new features and performance enhancements.

As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.

If you notice any unexpected behavior, please contact CSG’s Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted May 01, 2026 - 12:26 UTC
This scheduled maintenance affects: COMMUNICATIONS (CX Channels - Voice - Omaha Data Center 1).