Xponent Core Platform – Degraded Graph Execution Engine – Kitewheel US West (Oregon)

Incident Report for Xponent

Resolved

Incident Status: Resolved
Impact: Minor

Description:
Graph execution on the Kitewheel US West (Oregon) engine was degraded because the service ran out of memory. The issue affecting the Kitewheel US West (Oregon) Engine in the US West (Oregon) region has been fully resolved. Our monitoring has not detected any further errors, and all services are operating normally.

Incident Start Time: October 27, 2026, 23:00 UTC
Incident End Time: October 28, 2026, 03:08 UTC

Next Steps:
- No action is required.
- If you notice unexpected behavior, please contact CSG's Global Service Desk via the MyCSG Support Portal (https://www.csgi.com/mycsgcustomer-support/) or call the phone number listed at the bottom of the page for your region.

Posted Oct 27, 2026 - 23:00 UTC