Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 19, 2025 - 14:00 UTC
Scheduled
Planned Date: Start: 11/19/2025 2:00:00 PM UTC End: 11/19/2025 8:00:00 PM UTC
Summary: We will be deploying updates to Xponent Communications Control as part of the 25.3.2 rollout. This update introduces the latest release, which includes new features, performance improvements, and critical bug fixes to maintain platform stability.
Key feature updates include: - Team Management within XCC - RCS Channel setup.
Next Steps: As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.
If you notice any unexpected behavior, please contact CSG’s Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted Nov 12, 2025 - 17:09 UTC
This scheduled maintenance affected: PREMIUM EXPERIENCE APPLICATIONS (Xponent Communications Control - US East (N. Virginia)).