Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 03, 2026 - 21:30 UTC
Scheduled
Planned Date: Start: 09-03-2026 21:30 UTC End: 09-03-2026 24:30 UTC
Summary: We will be deploying updates to Xponent Commuications Control to update our Multiparser service endpoint responsible for Template Preview within XCC.
Next Steps: As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.
If you notice any unexpected behavior, please contact CSG’s Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted Sep 03, 2026 - 21:22 UTC
This scheduled maintenance affected: PREMIUM EXPERIENCE APPLICATIONS (Xponent Communications Control - US East (N. Virginia), Xponent Communications Control - AWS EU Central (Frankfurt)).