Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 29, 2026 - 05:31 UTC
Scheduled
Planned Date: Start: May 29, 2026, 05:30 UTC End: May 29, 2026, 08:30 UTC
Summary: Xponent will undergo planned maintenance to apply hotfix version 26.2.2 in the Europe (Frankfurt) region. This hotfix is primarily focused on internal backend and security enhancements, with no customer-facing feature changes.
All upgrades will be performed on a rolling basis starting on May 29.
There will be no downtime, and all services will remain fully operational during this maintenance window. Customers may notice minor interruption while individual stacks restart. No action is required.
Detailed release notes in Doc360 are not expected for this hotfix release.
Next Steps: As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.
If you notice any unexpected behavior, please contact CSG's Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted May 28, 2026 - 21:38 UTC
This scheduled maintenance affected: JOURNEY ORCHESTRATION (CSG S1 01 - Europe (Frankfurt)).