Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2025 - 14:00 UTC
Scheduled
Planned Date: Start: 12/04/2025, 14:00 UTC End: 12/04/2025, 23:00 UTC
Summary: We will be deploying updates to the Xponent Email Platform as part of our optimize email template syncing rollout. This update eliminates repeated authentication lookups and improves performance.
Next Steps: As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.
If you notice any unexpected behavior, please contact CSG’s Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted Dec 03, 2025 - 16:50 UTC
This scheduled maintenance affected: COMMUNICATIONS (CX Channels - Email - AWS US East (N. Virginia)).