We will be undergoing scheduled maintenance during this time.
Posted May 01, 2026 - 12:47 UTC
Scheduled
Planned Date: Start: April 6,2026 04:00 UTC End: April 6,2026 10:00 UTC
Summary: CSG Xponent Voice and Messaging applications will undergo scheduled maintenance, which will impact components "Voice/Prod/ODC". During this activity, Network Services will upgrade the firewall pairs to the new version.
As we make progress during the maintenance window, we will provide updates. Once the upgrade is complete, all affected components will be marked as complete.
If you notice any unexpected behavior, please contact CSG’s Global Service Desk team via the MyCSG Support portal here: https://www.csgi.com/mycsgcustomer-support/ or call the phone number listed at the bottom of the page for your region.
Posted May 01, 2026 - 12:33 UTC
This scheduled maintenance affects: COMMUNICATIONS (CX Channels - Voice - Omaha Data Center 1).